RESOURCE MANAGEMENT SERVICES, INC. (RMS) SMALL BUSINESS CARD STUDY CONTINUES Resource Management Services, Inc. (RMS) continues the innovative research project focused on Small Business credit card issues faced by creditors in today’s financial environment. Please be sure to get your responses in. read more
JOINT STATEMENT BY TREASURY SECRETARY HENRY M. PAULSON, JR. Continuing constraints in our capital markets have posed challenges for students and student lenders throughout the last year. We recognize that education is the foundation of a strong American workforce and we must not let challenges in our capital markets hinder our students' opportunities. Given these ongoing concerns, the Administration is taking a series of steps to support the student loan market. read more
LENDERS TIGHTENING BUSINESS LOAN CONDITIONS, BANK SURVEY SUGGESTS Data collected by the Bank of Canada suggests that Canada's major lending institutions were tightening the terms and raising the prices of loans to businesses in September. read more
CITI ENDS TALKS WITH WELLS FARGO OVER WACHOVIA NEW YORK (CNNMoney.com) -- Banking giant Citigroup said Thursday it had ended talks with Wells Fargo about reaching an agreement to acquire parts of the struggling bank Wachovia and is no longer looking to buy any of Wachovia's assets. read more
SOUNDBITE COMMUNICATIONS ACHIEVES ANNUAL PCI COMPLIANCE BEDFORD, Mass. - SoundBite Communications Inc. (NASDAQ: SDBT) today announced its compliance as a service provider under the Payment Card Industry Data Security Standard (PCI DSS). Compliance with this industry standard demonstrates SoundBite's ongoing commitment to protecting cardholder data and provides independent validation that SoundBite's technology is adhering to the payment card industry's rigorous security standards. SoundBite is proud to be the only proactive customer communications provider listed as a PCI Compliant service provider, a key requirement for working with financial institutions, card issuers and retailers. A full listing of compliant service providers can be found here. read more
TSYS REPORTS RESULTS FOR THIRD QUARTER 2008 Columbus, Ga., October 9, 2008 - TSYS today announced its financial results for the third quarter ended September 30, 2008. Total revenues grew 9.4% to $500.4 million compared to $457.6 million in the prior year. Earnings per share for the third quarter were $0.33. read more
PAULSON 'ACTIVELY' EYES BANK INVESTMENT NEW YORK (CNNMoney.com) -- The Treasury Department is "actively" looking at buying equity stakes in some of the nation's banks, according to White House spokesperson Dana Perino. read more
US CONSIDERS OWNERSHIP IN VARIOUS BANKS WASHINGTON - The Bush administration is considering taking part ownership in certain US banks as an option for dealing with a severe global credit crisis. read more
BIG DROP PREDICTED FOR GLOBAL AUTO SALES NEW YORK (CNNMoney.com) -- As the economic downturn continues to hit consumers' wallets, market analysis firm J.D. Power is predicting even bigger drops in U.S. and global auto sales than it had previously thought. read more
TRANSUNION HEALTHCARE SURVEY FINDS THAT NEARLY HALF OF RESPONDENTS EXPERIENCED UP TO 10 PERCENT INCREASES IN THE UNINSURED AND UNDERINSURED POPULATIONS CHICAGO, Oct. 9 /PRNewswire/ -- An astounding 97 percent of hospital administrators from 22 hospitals in 15 states said they are seeing a rise in the uninsured and underinsured populations, resulting in increased bad debt and the further straining of charity programs. The findings were gathered from a survey administered by TransUnion in conjunction with its Healthcare Users Group Conference. Nearly half of the survey respondents experienced a 6-10 percent increase in the uninsured and underinsured population since the beginning of 2007 with another 28 percent observing an 11-20 percent increase. read more
CONSUMERS WARNED TO AVOID FAKE E-MAILS TIED TO BANK MERGERS Online scammers are taking advantage of tough economic times. While e-mails phishing for sensitive data are nothing new, scammers are taking advantage of upheavals in the financial marketplace to confuse consumers into parting with valuable personal information. read more
FOR STATES, IT'S A 'WORST-CASE SCENARIO' NEW YORK (CNNMoney.com) -- States and municipalities are facing their worst budget crunches in decades - and it's only going to get worse. read more
LENDERS STILL ON EDGE NEW YORK (CNNMoney.com) -- Lending remained tight Thursday as the coordinated interest rate cut from the Federal Reserve and six other central banks did little to ease the credit squeeze. read more
STATEMENT BY SECRETARY HENRY M. PAULSON, JR. ON FINANCIAL MARKETS UPDATE Washington, DC-- Good afternoon. Last Friday Congress finalized and President Bush signed into law the bipartisan Emergency Economic Stabilization Act. The EESA provides the Treasury, the Federal Reserve and the FDIC with important new authorities to complement existing ones. We will continue to coordinate with other federal regulators to use these tools to implement our strategy to address the four key challenges in our financial markets today - confidence, capital, systemic risk and liquidity. Although we are facing particularly difficult circumstances, I remain confident that we will work through this challenge, as we have always successfully worked through every economic challenge in the history of the United States. We are a strong and wealthy nation, with the resources to address the needs we face. I am confident that, with the right public policy response, time and effort, we will conquer these challenges as well. read more
CONSUMER BORROWING DIPS IN AUGUST Consumer borrowing fell in August for the first time in more than a decade as households, battered by rising job layoffs and the decaying economy, cut back sharply on their use of credit. read more
FED ENACTS EMERGENCY INTEREST RATE CUT The Federal Reserve, working in coordination with other central banks worldwide, enacted an emergency interest rate cut on Wednesday. read more
SHARED NATIONAL CREDITS PROGRAM1 REPORTS LARGE INCREASE IN CREDIT VOLUME AND SIGNIFICANT DETERIORATION IN CREDIT QUALITY The volume of Shared National Credits (SNC)2, loan commitments of $20 million or more and held by three or more federally supervised institutions, rose 22.6 percent to $2.8 trillion, and the volume of criticized credits increased to $373.4 billion, or 13.4 percent of the SNC portfolio, according to the 2008 SNC review results released today by federal bank and thrift regulators. The results of the review--reported by the Board of Governors of the Federal Reserve System, the Office of the Comptroller of the Currency, the Federal Deposit Insurance Corporation, and the Office of Thrift Supervision--are based on analyses prepared in the second quarter of 2008 of credit data provided by federally supervised institutions as of December 31, 2007. read more
FTC'S JOEL WINSTON EARNS PRESIDENTIAL RANK AWARD The Federal Trade Commission announced today that Joel Winston, Associate Director for Privacy and Identification Protection in the agency's Bureau of Consumer Protection, has received the 2008 Presidential Rank Award of Meritorious Executive. read more
DISCOVER® U.S. SPENDING MONITOR(SM) DOWN 2.2 POINTS TO 86.5, AS CONSUMER CONFIDENCE IN THE ECONOMY FALLS RIVERWOODS, Ill.--(BUSINESS WIRE)--The Discover U.S. Spending Monitor dipped 2.2 points to 86.5 in September, as consumers grew increasingly concerned about the U.S. economy and worked hard to hold-the-line on future spending plans. More than 55 percent of the nation's adults rated the economy as poor, and nearly 70 percent think it is getting worse. Both measures were 5 points higher than the previous month and both turned increasingly negative as the financial crisis played out. read more
ICELAND STRUGGLES, ABANDONS FIXED EXCHANGE RATE Iceland plunged further into financial crisis on Wednesday as it scrapped plans to nationalize a major bank, instead placing it into receivership, and abandoned attempts to put a floor under its falling currency by fixing the exchange rate. read more
DAVID A. SCHIESZER JOINS SOUTHWEST CREDIT SYSTEMS LP AS COO David A. Schieszer has joined Southwest Credit Systems, LP in Plano, Texas, as Chief Operating Officer. Schieszer will be responsible for leading the operational activities of Southwest Credit, ensuring that client and organizational expectations are met through strategic planning and solid execution. read more
39 YEAR IT VETERAN JOINS FIRST DATA AS CHIEF TECHNOLOGY OFFICER DERODES TO LEAD COMPANY'S TECHNOLOGY STRATEGY AND INNOVATION DENVER, Oct. 8, 2008 - First Data, a global leader in electronic commerce and payments, today named Robert P. DeRodes as its chief technology officer (CTO). DeRodes, 58, will join the company's executive management team and report directly to Chairman and Chief Executive Officer Michael Capellas. read more
INDUSTRY EXPERT OFFERS 30 MINUTE WEBINARS WITH ANSWERS TO CONTACT CENTER CHALLENGES Contact centers face the ultimate pressure of producing results every day. The biggest obstacles are agent attendance, schedule adherence, turnover, performance and quality. read more
ATTORNEY GENERAL MCGRAW STOPS FLORIDA COLLECTION AGENCY FROM THREATENING CONSUMERS WITH COERCIVE COLLECTION PRACTICES Attorney General Darrell McGraw filed suit today in the Circuit Court of Kanawha County against Charles Howell & Associates, ("Howell"), a Florida collection agency, and its President, Gregory Wells of Tampa, Florida, for unlawful, coercive debt collection practices. read more
AGENCIES SEEK PUBLIC COMMENT ON PROPOSED RULEMAKING TO LOWER RISK WEIGHTS FOR CLAIMS ON, OR GUARANTEED BY, FANNIE MAE AND FREDDIE MAC The federal bank and thrift regulatory agencies announced today that they will request public comment on a joint notice of proposed rulemaking (NPR) to allow a banking organization to assign a 10 percent risk weight to claims on, and portions of claims guaranteed by, the Federal National Mortgage Association (Fannie Mae) and the Federal Home Loan Mortgage Corporation (Freddie Mac). Claims include all credit exposures, such as senior and subordinated debt and counterparty credit risk exposures, but do not include preferred or common stock. read more
CREDIT MARKETS EASE ON FED MOVE Credit markets eased slightly Tuesday after the Federal Reserve announced plans to help unclog the pipeline by buying up short-term corporate debt that is typically used to cover day-to-day business expenses. read more
FDIC BOARD ADOPTS RESTORATION PLAN -- PROPOSES HIGHER ASSESSMENTS ON INSURED BANKS The Board of Directors of the Federal Deposit Insurance Corporation (FDIC) today voted to adopt a restoration plan accompanied by a notice of proposed rulemaking that would increase the rates banks pay for deposit insurance, while at the same time making adjustments to the system that determines what rate a bank pays the FDIC.
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BERNANKE: ECONOMIC OUTLOOK WEAKER NEW YORK (CNNMoney.com) -- Federal Reserve Chairman Ben Bernanke predicted that the global financial markets crisis is likely to restrain the economy well into next year and signaled that the Fed may be getting ready to cut interest rates. read more
BUSINESS LOAN BAILOUT NEW YORK (CNNMoney.com) -- The Federal Reserve announced a new program to help the battered market for short-term business loans - taking its closest step yet to lending directly to businesses. read more
ILLINOIS ATTORNEY GENERAL MADIGAN LEADS $8.7 BILLION GROUNDBREAKING SETTLEMENT OF LAWSUIT AGAINST MORTGAGE GIANT COUNTRYWIDE Chicago - Attorney General Lisa Madigan today announced a ground-breaking $8.7 billion settlement in her predatory lending lawsuit against Countrywide, the nation's largest mortgage lender and servicer. Madigan led the national settlement with California Attorney General Jerry Brown. Nine other states joined the settlement. read more
AUTO LOAN DELINQUENCIES RISE; $25 BILLION IN LOANS PAST DUE, ACCORDING TO EXPERIAN AUTOMOTIVE Las Vegas, Oct. 6, 2008 - As the economy struggles, automotive loan delinquencies are increasing, putting nearly $25 billion in loans past due, according to figures released by Experian Automotive, a part of Experian, at the Automotive Finance Summit here today. read more
NOBLE® COMPOSER WEB AGENT OFFERS FLEXIBLE WEB-BASED AGENT DESKTOPS
Atlanta, GA - October 6, 2008: Noble Systems Corporation, a global provider of contact center technology, introduces Noble® Composer Web Agent, a powerful agent workflow design and desktop unification tool for web-based agent environments. Noble Composer Web Agent helps companies improve agent productivity, reduce training costs, increase customer service quality, and leverage technology investments. read more
ATTORNEY GENERAL ABBOTT REACHES AGREEMENT WITH COUNTRYWIDE, HELPS HOMEOWNERS AVOID FORECLOSURE AUSTIN - Texas Attorney General Greg Abbott and six other state attorneys general today reached a nearly $8 billion agreement with Countrywide Financial Corp. The settlement resolves states' lengthy investigation into Countrywide's lending practices. Bank of America, which recently acquired Countrywide, agreed to the settlement. read more
OFFICIAL: KASHKARI TAPPED TO HEAD BAILOUT WASHINGTON (AP) -- An official says the administration has decided to pick a key Treasury Department official to be the interim head of its $700 billion rescue effort for financial institutions. read more
BANK OF AMERICA ANNOUNCES NATIONWIDE HOMEOWNERSHIP RETENTION PROGRAM FOR COUNTRYWIDE CUSTOMERS CALABASAS, Calif., Oct. 6 /PRNewswire/ -- Bank of America today announced the creation of a proactive home retention program that will systematically modify troubled mortgages with up to $8.4 billion in interest rate and principal reductions for nearly 400,000 Countrywide Financial Corporation customers nationwide. read more
| DebtConnection.com is a searchable database of collection products and services. The following Updates and New Entries occured since the last At A Glance was sent: | | | Portfolios For Sale | $3,023,059.00 Credit Cards Argonaut Financial, LLC http://www.debtconnection.com/portfolio.asp?608 More information about this company can be found here: http://www.debtconnection.com/moreinfo.asp?1826
$983,804.00 Judgments WorldWide Debt Exchange http://www.debtconnection.com/portfolio.asp?607 More information about this company can be found here: http://www.debtconnection.com/moreinfo.asp?1690
| | Agency | NETQUEST RECOVERY SERVICES, INC. Russel French 877-300-9297 More Information
VISION CREDIT SOLUTIONS, LLC J. P. Belstadt 716-831-9677 More Information
| | Debt Sellers | HUDSON & KEYSE, LLC Jon Lazzarro 800-654-1660 More Information
| | Software | TOUCHSTAR 303-338-0200
BFRAME DATA SYSTEMS INC. 678-387-0100
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Industry Events
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Chicago Consumer Bankruptcy Conference
American Bankruptcy Institute
The Standard Club
Chicago, Illinois
October 13, 2008
More Information
Distressed Retailed Summit
Infocast
Digital Sandbox
New York, NY
October 16 - 17, 2008
More Information
NARCA 2008 Fall Collection Conference
NARCA
Omni Shoreham Hotel
Washington, DC
October 16 - 18, 2008
More Information
Financial Services Collections Conference
Collections & Credit Risk
Bellagio Hotel and Casino
Las Vegas, NV
October 22 - 24, 2008
More Information
US Hispanic and Latin American Markets: A World of Emerging Opportunities
Credit & Collection Symposium of the Americas
Hyatt Regency Hotel
Miami, FL
October 28 - 30, 2008
More Information
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| At A Glance - Friday, November 14, 2008 |
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| At A Glance - Friday, September 05, 2008 |
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| At A Glance - Wednesday, March 19, 2008 |
| At A Glance - Friday, March 14, 2008 |
| At A Glance - Wednesday, March 12, 2008 |
| At A Glance - Friday, March 07, 2008 |
| At A Glance - Wednesday, March 05, 2008 |
| At A Glance - Friday, February 29, 2008 |
| At A Glance - Wednesday, February 27, 2008 |
| At A Glance - Friday, February 22, 2008 |
| At A Glance - Wednesday, February 20, 2008 |
| At A Glance - Friday, February 15, 2008 |
| At A Glance - Wednesday, February 13, 2008 |
| At A Glance - Friday, February 08, 2008 |
| At A Glance - Wednesday, February 06, 2008 |
| At A Glance - Wednesday, January 30, 2008 |
| At A Glance - Friday, January 25, 2008 |
| At A Glance - Tuesday, January 22, 2008 |
| At A Glance - Friday, January 18, 2008 |
| At A Glance - Wednesday, January 16, 2008 |
| At A Glance - Friday, January 11, 2008 |
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